Care and maintenance

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Care and maintenance

With regular maintenance and care, you ensure the smooth functioning of your hearing system. We would be happy to show you what an effortless care routine might look like, which you can do yourself in just a few simple steps.

Good care and maintenance are crucial to ensure that your hearing instrument works properly and provides you with the best possible hearing experience. We would like to give you some practical tips and advice on how to care for your hearing system to keep it in excellent condition and to help you hear clearly.

Daily cleaning and care: A simple daily routine can work wonders. Start by gently wiping your hearing instrument with a soft, dry cloth to remove dust and dirt. Be careful not to use harsh cleaners or chemicals, as they may damage the case.

Protection from moisture: Moisture can be harmful to hearing instruments. Avoid immersing your hearing instrument in water or wearing it in humid environments. If you live in a humid climate, dry capsules may be helpful to remove moisture.

Change batteries: If your hearing instrument uses batteries, you should change the batteries regularly. Be sure to use the correct battery types according to the manufacturer's instructions.

Protection from shocks and impacts: Be careful to protect your hearing instrument from shock or impact. When you are not wearing it, store it in a safe container.

Professional maintenance: Although you can handle some aspects of care yourself, regular professional maintenance is essential. If you signed a service contract at the time of purchase, bring your hearing instrument to one of our branches. Our professionals will perform a thorough cleaning and check to ensure that your hearing instrument is functioning optimally.

If you prefer professional care und cleaning, include a service package with your purchase. You can then bring your hearing instrument to one of our branches on a regular basis for a maintenance check. We'll perform all cleaning and maintenance. In the process, we also check your system for proper function.

Woman cleaning her hearing aid in the bathroom

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Hearing Aid Center Northwestern Switzerland AG
Stadthausgasse 15
CH - 4051 Basel

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